Posts Tagged: confidence

Fear and anxiety or confidence and ease?

When Mint has stands at exhibitions and conferences we often take an example of our complaints poster. It is interesting to hear the response from people when they have a look at it: As you can see it is designed to encourage feedback from patients – both positive and negative. This is the way in which you can learn and develop your practices. It is encouraged in the practice standards that you make patients aware of how they can give feedback about the service they receive. (D7) One of the Continue Reading »