GDPR Myths and Questions #3 – consent

You need to identify the type of consent you have for processing your data. There will be different types of consent for different elements of your data. This is completely separate from your consent to treatment process so don’t get them muddled. Explicit consent is needed for marketing contact with patients but most of the other information collected by osteopaths will fall under one of the other legal grounds for consent. A simple table of the 6 types of consent is below. If it doesn’t make sense or you are Continue Reading »

GDPR Myths and Questions #2

Another GDPR question and a concern.. To encrypt or not to encrypt? A question has been raised whether passwords are sufficient or do you need to encrypt your computers and phone? I think I would first of all wind back a bit and ask whether you have secure passwords on all your devices? If you don’t then that is your first plan of action. There are detailed arguments for and against encryption but I would make sure you have good security in place anyway before you even begin to consider Continue Reading »

GDPR Myths and Questions #1

This is the start of a weekly series of blog posts answering some of your questions and addressing some of the myths around GDPR. I’ll be posting some memes and a brief video on facebook each week too, summarising this information. So let’s get straight to this weeks items: 1) Yes you do have to comply with GDPR – 25th May 2018, the law comes into force for everyone. I’ve seen people quote part of the GDPR stating that because we have less than 250 people in our organisations we Continue Reading »

Is the ASA really that bad?

Many of you will have heard of the ongoing case of Nicholas Handol and his ongoing breach of the advertising code which has culminated in a hearing before the General Osteopathic Council Professional Conduct Committee.  It is not appropriate for me to comment on this case.  There has been wide discussion of the case and misunderstandings of GOsC and their relationship to the ASA. I thought it would be helpful to discuss the ASA and it’s relationship to Osteopaths. Who are the ASA? “The Advertising Standards Authority (ASA) is the Continue Reading »

Considering Regulatory Reform

The government consultation on Regulatory Reform in Healthcare is open until 23rd January and you are free to have your say: Promoting Professionalism, Reforming Regulation This consultation is extremely important for healthcare professionals and something you should be keeping a watchful eye on. There are currently 9 healthcare regulators in the UK, and around 1.5 million healthcare professionals. The number of professionals regulated by each regulator varies from a few 1000 to almost 700 000. Each of the regulators has common aims in terms of protecting the public, setting Continue Reading »

Are you ready for the new data protection rules?

The new Data Protection rules come into force on 25th May 2018.  The Information Commissioners Office is helping people to prepare with webinars and courses.  You can watch the webinar for Health Sector small businesses here:  (scroll down the page for the webinar) There are also free workshops as follows: 11 October 2017: Congress Centre, 28 Great Russell Street, London 7 November 2017: Crowne Plaza Hotel, Central Square, Birmingham 9 November 2017: Principal Hotel, Oxford Road, Manchester Here is a Mint Practice Summary of the rules as applied to Osteopaths: Continue Reading »

What’s the future for Osteopathy – a new model or a Jenga type deconstruction?

This blog is the result of many months, even years, of reading literature on pain science, physiotherapy and osteopathy culminating in this summary article.  I hope that it will open up discussion with colleagues so that together we can have a vision for the future of osteopathy. It has felt as though a ‘Jenga’ type scenario has been taking place with blocks of evidence, skills and knowledge which were the foundation of my osteopathic education and practice being removed leaving what felt like a very unstable foundation for osteopathy.  I Continue Reading »

First Aid in your Practice

In the most recent Osteopath magazine a question was asked “What First Aid First Aid requirements do I need for my practice?” and readers were referred to the HSE website.  Here is a summary of the information HSE gives applied to osteopathic practice. The Short Answer All clinics should have a first aid kit. Legally – an appointed person is adequate Morally – always having someone trained in first-aid at your clinic would seem a reasonable expectation.  Emergency First Aid at Work is adequate training for clinics. (presuming you don’t Continue Reading »

Shared Decision Making

Shared decision making is the basis for consent and communication.  Over many years there has quite rightly been a drive away from paternalism in healthcare.  This has led to emphasis on shared decision making where the patient and practitioner both contribute to formulating the plan of action. Paternalism still persiting Despite many years of trying to influence change paternalism is still present in our healthcare system.  Dr Oliver Thompson demonstrated in his research that it is still present in osteopathy, which many osteopaths will not be surprised to learn:   Continue Reading »

Communication in Osteopathic Clinics

What is communication? Communication is “the imparting or exchanging of information by speaking, writing, or using some other medium.” You may already have read our recent blogs that looked at words the harm and words that heal and how words can be nociceptive.  Today we are considering how you communicate and the purpose of communication in your clinic. Within your clinic there are many ways you communicate to your patients – both verbal and non-verbal: The practice environment Your reception staff Website and literature First impressions Your persona/body language Patient Continue Reading »